Jacobson Memorial Hospital Care Center
Financial Assistance
Jacobson Memorial Hospital Care Center is a not-for-profit, tax-exempt health services organization providing a continuum of essential health care services.
JMHCC has adopted a charity care/financial assistance program to provide discounted health care services to individuals who meet established eligibility guidelines.
If you are interested in learning more about the program or to complete an application, contact the JMHCC business office at 701-584-2792.

Please read our complete policy on charity care here.

For a "plain language" summary of the charity care policy, click here.
Advance Care Planning
Online Bill Payment
To offer another convenient method of payment for its patients, Jacobson Memorial Hospital Care Center accepts debit or credit card payments online.
Through this service, patients can make payments at their convenience any time of the day. Visa, MasterCard, Discover and American Express cards are accepted.
For further convenience, statements will still be mailed to patients. Enter an email address on the online form, and a receipt will also be emailed.
In addition, JMHCC offers an automatic payment plan utilizing a credit or debit card. Payment plans can be established to automatically deduct a payment at set intervals, such as weekly or monthly.
To enroll in the automatic payment plan, complete and return a customer authorization form available from the JMHCC business office in Elgin. Then payments will be charged to a credit or debit card account in the frequency and amount listed.
This also allows patients to conveniently pay bills without the hassle of remembering to mail a payment each month.
For more information or to request a customer authorization form for the automatic payment plan, please contact the billing office at JMHCC at 701-584-2792.
Billing information

Business office hours:
8 a.m.-4:30 p.m. MT
Located in the lower level of Jacobson Memorial Hospital Care Center
Telephone: 701-584-7231
Email: sostenson@jacobsonhospital.org

It is the patient’s responsibility to provide us with required insurance information. Medicare Part A covers inpatient hospital services. Medicare Part B covers clinic services, physician fees and outpatient hospital services.

Patient rights

It is the philosophy of Jacobson Memorial Hospital Care Center that all persons, regardless of race, color, creed, age, sex, or financial status, are entitled to the best care to help individuals continue their lives to the maximum of their abilities; that patients have available to their physical, mental, social, restorative, and spiritual needs the services which will speed their recovery and enrich their life.
In view of its mission, Jacobson Memorial Hospital Care Center recognizes that every competent patient has the right and responsibility to control the decisions relating to their own health care.

These patient's rights include the right to:
• Considerate and respectful care.
• Treatment and services consistent with acceptable professional standards   of practice.
• Make informed decisions involving care and to participate in any care.
• Personal privacy and confidentiality of information.
• Formulate advance directives.
• Expect reasonable continuity of care.
• Be informed of hospital policies and practices that relate to patient care,       treatment and responsibilities.
• Review the patient's own medical record and to have information explained.

If you are a Jacobson Memorial Hospital Care Center patient and have a compliment, complaint or concern, contact patient liaison Leslie Booth at lbooth@jmhcc.org.

For a copy of JMHCC's patient rights brochure, click here.

For a copy of JMHCC's notice of privacy, click here.

Medical records

To receive copies of your medical records or to have your records transferred to another provider, please complete a form authorizing the release of information. Contact the medical records department at 701-584-7275.

For Jacobson Memorial Hospital Care Center’s patient payment policy, 
click here.
Patient/Billing Information
If you suddenly become unable to communicate, your family members will be asked numerous questions about your medical care.
Do they know what you want?
Advance care planning establishes your desires in the event that you are unable to participate in your decisions. The advance care planning department at Jacobson Memorial Hospital Care Center can assist you and your family with your planning needs.
Click here for Advance Care Planning Information.

Health care directives
The North Dakota law regarding “health care directives” is found in Chapter 23-06.5 of the North Dakota Century Code.
A health care directive is a legal document that permits you to:
• Give instructions about any aspect of your health care;
• Choose a person to make health care decisions for you;
• Give instructions about specific medical treatments you do or     do not want;
• Give other instructions, including where you wish to die; or
• Making an anatomical gift.

Upon request, Jacobson Memorial Hospital Care Center will provide you with information on health care directives, or click here to view a summary of North Dakota law regarding health care directives from the ND Department of Human Services. This includes information on durable power of attorney and living wills.

For more information, contact Leslie Booth, Social Services designee at 701-584-2792 or email lbooth@jmhcc.org.
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Consider sharing your talents by volunteering at Jacobson Memorial Hospital Care Center. Play cards, read a story or share your other talents with our long-term care residents.

• Donate your time
• Church services and Bible studies
• Visiting and entertaining
• Hair care
• Crafting
• Baking
• Other activities

For more information about volunteering, call 584-2792 or email cgathr@jmhcc.org.

Join the JMHCC Auxiliary
Jacobson Memorial Hospital Care Center Auxiliary volunteers stock the gift cabinet in the hospital lobby to raise funds which are donated back to the hospital. Auxiliary volunteers meet regularly and offer assistance to the hospital in a variety of ways.

Calendar subject to change.